Introduction
1. Collection of your Personal Information
In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:
- First and last name
- Email address
- Phone number
We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services.
We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
2. Lawful Basis and Use of your Personal Information
To ensure transparency and specificity regarding our processing purposes, the Company collects and uses your personal information under the following lawful bases:
A. Performance of a Contract
We process your data to carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection. This includes:
- Operating and delivering the services you have requested.
- Providing you with notices about your account.
B. Legitimate Interests
We process data where it is necessary for our legitimate business interests, provided these do not override your fundamental rights. This includes:
- Providing you with information, products, or services that you request from us.
- Notifying you about changes to Sybelle.com or any products or services we offer.
- Using personally identifiable information to inform you of other products or services available from the Company and its affiliates.
- Detecting security incidents and protecting against malicious activity.
C. Consent
For specific uses, we will rely on your explicit consent. This includes:
- Collecting data via non-essential cookies or tracking technologies.
- Any other purpose we describe when you provide the information or for any other purpose with your consent.
3. International Data Transfers and Safeguards
Sybelle LLC is headquartered in the United States. If you are accessing this website from outside the United States (including the European Economic Area, United Kingdom, or China), please be aware that your information will be transferred to, stored, and processed in the United States where our servers are located.
To protect your data during these transfers, we implement appropriate safeguards:
- Standard Contractual Clauses (SCCs): We incorporate Standard Contractual Clauses approved by the European Commission (and equivalent UK/Swiss addendums) into our agreements with third-party service providers to ensure your data receives a level of protection consistent with your local laws.
- Acknowledgment: By using our Services, you acknowledge that your information will be transferred to and processed in jurisdictions where the laws may differ from those of your home country.
4. Sharing Information with Third Parties
The Company does not sell, rent, or lease its customer lists to third parties.
The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.
The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.
5. Your Privacy Rights (Global, CCPA, and GDPR)
Depending on your location, you have specific rights regarding your personal data.
Rights for California Residents (CCPA/CPRA)
- Right to Know: You may request details on what personal data we collect, use, and share.
- Right to Delete: You can request deletion of personal data, subject to legal exceptions.
- Right to Correct: You may request corrections to inaccurate personal information.
- Right to Opt-Out: You can opt out of the sale or sharing of personal data for advertising.
- Right to Restrict Sensitive Data Use: You may limit the use of sensitive personal information.
- Right Against Retaliation: The Company will not discriminate against you for exercising your rights.
Rights for International Users (GDPR/UK GDPR)
In addition to the rights above, users in the EEA/UK have the right to:
- Right to Data Portability: Receive your personal data in a structured, machine-readable format.
- Right to Restrict Processing: Request that we limit the processing of your data under certain circumstances.
- Right to Object: Object to the processing of your data for direct marketing purposes at any time.
- Right to Lodge a Complaint: File a complaint with a supervisory authority in your country of residence.
Exercising Your Rights
To exercise any of these rights, please contact us at admin@sybelle.com.
6. Right to Deletion (Details and Exceptions)
Subject to certain exceptions, on receipt of a verifiable request from you, we will delete your personal information from our records and direct any service providers to do the same. Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected or perform a contract between you and us;
- Detect security incidents or prosecute malicious activity;
- Debug to identify and repair errors;
- Exercise free speech or comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed research in the public interest;
- Enable solely internal uses reasonably aligned with your expectations;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
7. Accountability and Data Governance
Sybelle LLC is committed to the principles of accountability and transparency. We ensure that:
- Data Minimization: We only collect data strictly necessary for the purposes outlined in this Policy.
- Retention: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Transparency: We strive to communicate our data practices clearly through this Policy and regular updates.
8. Automatically Collected Information and Cookies
The Company may automatically collect information about your computer hardware and software, including your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics.
The Company's website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. One of the primary purposes of cookies is to provide a convenience feature to save you time, such as recalling your specific information on subsequent visits (e.g., billing addresses).
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company's services.
9. Security of your Personal Information
The Company secures your personal information from unauthorized access, use, or disclosure using methods such as the SSL Protocol. When personal information is transmitted to other websites, it is protected through the use of encryption.
We strive to take appropriate security measures to protect against unauthorized access. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. You acknowledge that there are security and privacy limitations inherent to the Internet that are beyond our control, and the security of data exchanged cannot be guaranteed.
10. Email Communications
From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, and other general communication. In order to improve our services, we may receive a notification when you open an email from the Company or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by clicking the unsubscribe button.
11. Children Under Thirteen
12. Links
13. Changes to This Statement
14. Contact Information
The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:
Sybelle LLC
77 Sugar Creek Center Blvd, Unit 600
Sugar Land, Texas 77478
Email Address: admin@sybelle.com
Phone Number: +1 832 280 7662